Submit a request – Vitesse PSP

Your email address

What is your support request about?

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Are your funds a single merchant fund or a breakdown?(optional)

Amount(optional)

Currency(optional)

Value Date(optional)

3 Digit UI Code(optional)

Or account name if not known.

Explanation(optional)

Please complete the relevant application form and attach below.(optional)

Created Date(optional)

Beneficiary Name(optional)

Cheque Number(optional)

Full account name

Email address(es) of recipients of notification

Notification type

Please visit the Vitesse knowledge hub for info on notification types

Balance alert amount

For balance alert notifications only

Amendment needed

Please provide the new recipient email or balance for balance alert notifications

Requesters email address

Must be the email you use to log into the platform.

Full names of all loss funds you require access to

Please note: this will be verbally validated with the named admin on the platform

Full names of all loss funds you require to be removed

Full name of loss fund

New funding limit

Full name of the loss fund as currently shown

Full name of the loss fund after change

Full name of Loss fund to close

balance must be 0.00 before this is requested

Closed and disabled, or just closed

Closed and Disabled will remove loss fund from all views on the platform Closed and not disabled will close the account but it will still remain in view.

Full name of funding account

New ARCS Scheduled threshold

New ARCS Urgent threshold

New Payment Limit

Would you like this changed back to the original limit once this payment has been completed?

Payment Reference(optional)

Payment recall reason

The reason for your request to recall the payment(s)

Subject

Message

Please enter the details of your request. Our team will respond as soon as possible.

I accept the Privacy policy

Attachments(optional)

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